What is chargeback?
A chargeback is a situation when a product is returned or sale is unsuccessful. Affiliate normally earn money for every sale or lead. But when this situation happens, merchant deduct the amount of money the affiliate got for this sale from the affiliate’s commission.
Chargeback is also a type of online consumer protection. Bank or company often requests money from the merchant’s bank. But there are many ways of reducing the number of chargebacks. Merchant has to watch out for multiple orders, bulk orders, purchases made with many tries and more.
Frequently asked questions
How does a chargeback work?
A chargeback is a transaction that is returned to the cardholder by their issuing bank. This usually happens when the cardholder disputes a charge with their bank. The bank will then investigate the claim and determine whether or not to refund the cardholder.
How long does a chargeback take?
A chargeback generally takes about 30 days.
