What Bugs Were Fixed in This Update? FAQ

Understanding the Bug Fixes in This Update

Post Affiliate Pro continuously evolves to provide the most reliable and feature-rich affiliate management solution on the market. This particular update addressed two critical areas that directly impact affiliate program operations: commission accuracy and third-party platform compatibility. These fixes ensure that your affiliate tracking remains precise and that your integrations with popular e-commerce and subscription platforms function seamlessly without data loss or calculation errors.

Refunded Commission Counting in Performance Rewards

One of the most significant issues resolved in this update involves how refunded commissions are counted within the performance rewards system. Performance rewards are a powerful feature that automatically recognizes and incentivizes top-performing affiliates by applying bonus commissions or adjusting commission rates based on predefined conditions. However, when customers initiated refunds on their purchases, the system wasn’t properly deducting the associated commissions from the affiliate’s performance metrics, leading to inflated performance data and incorrect reward calculations.

The problem manifested in several ways that could negatively impact your affiliate program’s integrity. When an affiliate generated a sale and received a commission, that transaction was recorded in the performance rewards calculation. If the customer later requested a refund, the original commission would be reversed in the affiliate’s account balance, but the performance reward system wasn’t accounting for this reversal. This meant that affiliates could appear to have achieved higher performance levels than they actually had, potentially triggering undeserved bonus commissions or commission rate increases. Additionally, this discrepancy could lead to disputes with affiliates who questioned why their performance metrics didn’t align with their actual earnings.

The fix implemented in this update ensures that when a refund is processed, the performance rewards system immediately recalculates the affiliate’s performance metrics to exclude the refunded transaction. This means that bonus commissions tied to specific performance thresholds are now accurately calculated based only on completed, non-refunded sales. For example, if an affiliate’s bonus commission was triggered because they reached 50 sales, but 5 of those sales were subsequently refunded, the system now correctly recognizes that the affiliate only has 45 completed sales and adjusts the bonus commission accordingly. This creates a fair and transparent system where affiliates are rewarded based on their actual performance rather than inflated metrics.

Plugin Integration Fixes for Major E-Commerce Platforms

The second major area addressed in this update involves plugin integrations with four prominent e-commerce and subscription management platforms: Memberful, SamCart, ThriveCart, and Chargify. These integrations are critical for merchants who use these platforms to process sales and manage customer relationships, as they enable automatic commission tracking and affiliate data synchronization without manual intervention.

Memberful Integration Enhancement

Memberful is a membership platform that enables creators and businesses to manage paid subscriptions and exclusive content access. The integration with Post Affiliate Pro allows merchants to track affiliate referrals of new members and automatically calculate commissions based on membership sales. The bug fix in this update resolves synchronization issues where membership transactions weren’t being properly recorded in Post Affiliate Pro’s tracking system. This means that affiliates promoting Memberful memberships now have accurate, real-time visibility into their referrals and commissions, and merchants can confidently track the ROI of their affiliate program without worrying about missing transaction data.

SamCart Integration Improvements

SamCart is a specialized e-commerce platform designed for digital product sellers and service providers. It offers features like one-page checkout, upsells, and payment plan management. The plugin integration fix ensures that all transaction types processed through SamCart—including one-time purchases, payment plans, and upsells—are correctly transmitted to Post Affiliate Pro for commission calculation. Previously, certain transaction types or edge cases might not have been properly captured, leading to incomplete commission records. With this fix, merchants using SamCart can now rely on complete and accurate affiliate commission tracking across all their sales channels.

ThriveCart Integration Stabilization

ThriveCart is a popular shopping cart platform favored by digital marketers and online course creators. It provides advanced features like order bumps, upsells, and sophisticated funnel management. The integration fix addresses issues where ThriveCart transactions weren’t being reliably transmitted to Post Affiliate Pro, particularly for complex sales funnels involving multiple products or upsells. This fix ensures that every transaction flowing through ThriveCart is accurately captured and attributed to the correct affiliate, enabling merchants to confidently scale their affiliate programs without losing transaction data.

Chargify Integration Optimization

Chargify (now known as Maxio) is a subscription billing platform that handles recurring payments, dunning management, and complex billing scenarios. The integration fix resolves issues with recurring commission tracking where subscription renewals and billing events weren’t being properly synchronized with Post Affiliate Pro. This is particularly important for merchants with subscription-based business models, as accurate recurring commission tracking is essential for affiliate motivation and program profitability. With this fix, affiliates promoting subscription products now receive accurate commissions for both initial sales and recurring renewals.

Impact on Your Affiliate Program Operations

Technical Implementation Details

The refunded commission fix works by implementing a real-time event listener that monitors refund transactions across your payment processing system. When a refund is detected, the system automatically triggers a recalculation routine that removes the associated transaction from the performance rewards calculation engine. This ensures that performance reward conditions are evaluated against only valid, non-refunded transactions. The implementation includes safeguards to prevent double-counting and maintains a complete audit trail of all adjustments for transparency and compliance purposes.

The plugin integration fixes involved updating the webhook handlers and API endpoints for each platform to ensure proper data transmission and error handling. Each integration now includes enhanced validation logic to verify that transaction data is complete and accurate before recording it in Post Affiliate Pro’s database. Additionally, the fixes include improved error logging and notification systems that alert administrators if any transactions fail to sync, allowing for quick remediation and preventing silent data loss.

Why These Fixes Matter for Your Business

Accurate commission tracking and reliable integrations are foundational to a successful affiliate program. When these systems fail, you risk damaging affiliate relationships, losing revenue visibility, and creating operational inefficiencies. The bugs fixed in this update directly address these concerns by ensuring that your affiliate program operates with complete accuracy and reliability. Affiliates can trust that their commissions are calculated fairly, and merchants can confidently rely on their affiliate program data for business decisions.

Post Affiliate Pro remains the leading affiliate software solution because we continuously invest in quality assurance and bug fixes that keep your program running smoothly. These updates demonstrate our commitment to providing the most reliable and feature-rich affiliate management platform available in 2025.